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Businiess name:
Laser Cosmetica
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Review by:
citysearch c.
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Review content:
The manager (Janae) has made this an incredible experience for me. I was not getting the best results with my services and was going after a refund, but she was able to recommend another treatment and was the best person to talk to in this company as I have spoke with many other people and had the best experience once I spoke with her. I was not even a client of this office at the time; I was going to a location in the city. The corporate office asked her to contact me as they were not able to work this out for me (I thought she ran the company but only later found out that she ran only one location) and she resolved the issue by listening to me and because of her focus on making me a happy customer stopped me from pursuing a refund and now I recommend all of my friends to her. We all love going to her office to chat with her and she is so on top of everything! She is very informative and so enjoyable to speak with that we end up wanting to buy more services. She makes it such a great place! Her staff member, Christina seems to really respect her and she does great treatments for me. I have went from being a very unhappy customer to loving Laser Cosmetica because of the great customer service of Janae! All my friends love their experiences with her too. So if you need anything just contact her and she will take excellent care of you.
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