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Businiess name:
Aqua Aveda Concept Salon
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Review by:
citysearch c.
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Review content:
I waited a full week since my appointment at Aqua Salon to write this review, as I was hopeful I'd feel better about my experience there after some time to process and reflect. Here it is a week later and I am still extremely unhappy with my chop job and the ""massage"" I received.
Let's start with the ""massage."" I must preface this by saying that the massage therapist was a very sweet lady, and I have nothing against her personally. However, I hold quite a bit of tension in my shoulders and upper back, and when I shell out a chunk of change for a massage, I except the therapist to really go to town on my back and relieve some of the tension. My massage experience at Aqua was more like a tickle. There was no real rubbing or massage to it at all, it consisted of only light touches all over my body, most of which were focused on my front half. Furthermore I paid for an hour massage and it only lasted 45 minutes.
The haircut is where things really went wrong. I have--correction, HAD--long curly hair down to my mid-back. I told the stylist that I only wanted to clean up the damaged ends of my hair, and to please take off no more than 2-3 inches, as I wanted my hair length to remain well below my shoulders. I showed her with my hands how much to cut off and made it very clear that, as my hair is very curly, it shrinks up when it is dry (since it goes around and around in spirals, instead of straight down my back). She assured me she would not cut it short, and then proceeded to cut off at least 6 inches. I gasped after the first cut and asked her to show me how much she'd just cut...it was waaaay more than we had just discussed. I politely expressed my displeasure but at this point there was nothing I could do about it. I asked her to finish the hair cut and bit my lip trying not to cry. When she finished the chop job my hair was just at shoulder length when it was blown out straight. When it's curly it is well above my shoulders, which was my worst nightmare. It will take me at least a year to grow it back out. I am still baffled as to how a licensed stylist can discuss the needs of their client and not follow through on what has been very clearly articulated only moments prior.
I have never written a negative review before, and as I mentioned I wanted to wait until I was not caught up in the emotion I was feeling right after this all took place last week. However, after a week of thinking this over and dealing with an absolutely horrid hair cut, I would feel remiss if I did not warn potential clients of Aqua Salon as to how sub par my experience was there. The whole ordeal felt like amateur hour at the salon, and was the worst experience I've had in this industry to date.
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