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Businiess name:
Julians Florist
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Review by:
citysearch c.
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Review content:
I ordered flowers for my girlfriend on Valentine's Day (Feb. 14). They did not get delivered. The owner e-mailed me that evening and apologized and said he would upgrade my order and deliver it the next day. I told him to do it. It didn't happen. At this point (Feb. 16), I see a charge appear on my credit card though no service has been rendered. I call and e-mail the establishment numerous times. My e-mails are not returned. My calls are directed to a call center in Arkansas that has no idea about the order or how to reach Julian's. After being jerked around like this I just want to cancel the order but have no way to do so because I can't even reach the place. Finally, I go to my bank to issue a stop payment through Visa. The next day (Feb 22) I finally receive an e-mail saying my account will be credited. This is the WORST experience I have ever had with a business of any kind. Do NOT use this Florist!
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