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Businiess name:
Simi Valley Workout
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Review by:
citysearch c.
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Review content:
Simi Valley Work Out has ripped me off for a year after cancelling my membership. The manager says he cancells your membership then doesn't. 3 months later and another 75 dollars later, he cant refund the money but offers you credit. With a promise to never bill again. Poof another 75 dollars gone. Then go in again. Oh yeah, now hes mean to you, tells you he cant access anything on the computer. Come back again later. They have no paper work to cancel membership. Email to manager is official he says. No response. Another 75 dollars gone. Day off pissed again. The manager claims he doesn't know what to do so he gives me the owners name and number, who is of course out of the office or on vacation everytime. So I cancel by email,(he told me it would officially stop the billing and cancel my membership which I did and saved on file) and guess what POOF another 75 dollars AGAIN!!!! It has been a charade. It has been going on for a year. They took 75 dollars from my account again, this time on a cancelled debit card with someone from their gym authorizing a disputed withdrawl. How they got away with it is beyond me. I now have to have the manager of my bank print out paperwork to find out who authorized the dispute from the gym and cancel my bank account just to get them to stop stealing money from my account. They have an F rating with the Better Business Bureau of Santa Barbara. Many complaints with them online (yelp, Yahoo, Google, City Search) taking money on cancelled accounts and not refunding money. They have a file with the police department from being called to their establishment by the manager, which I have been told by an officer to go down to the police department and ask for a printout of. A police officer of Simi Valley told me this happens all of the time with their establishment. Especially women. Shame on you, Simi Valley Workout!!!!!!!!!!!!!!!!!!!
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