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Businiess name:
Planet Towing
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Review by:
citysearch c.
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Review content:
What a Superb flatbed towing service Planet Towing is. I was in the process of traveling out of town to head up to crown point for the weekend and managed to hit something in the road which blew out 2 of my tires and left me stuck on the side of the road with traffic flying past at god only knows what speeds I must have called about 20 numbers to see who was around or near the I 94 and the Torrance ave exit. I was unable to find any help. I called a family number and asked if they could locate me some numbers from companies close to home and that was what they did . The very first number they gave me was Planet towing and that was the last number I needed. Their dispatcher asked me a few questions about where I was located and where I needed to have my car towed back to and I informed him that I lived on the north side of Chicago. and he said that is great and he would have a driver out to me in about 1 hour. Now I was already 2 hours into be stuck on the side of the road and was terrified I would be struck from behind from some crazy driver trying to avoid whatever I had hit. I called to check to see how much longer it would be and they told me to hold on a second and he would contact his driver. He called the driver and he said 15 minutes longer Which lifted a huge burden of my chest knowing that I had someone coming to take me and my belongings home. The driver Matt showed up and loaded my car and aided me into the cab of his truck. once loaded the ride back was very pleasant and the driver was very knowledgeable about my car and tires and said he had worked for a tire shop many years prior and directed me to a shop close to where I lived who would help me with my new tires. Overall My weekend seemed to be shot just like my 2 tires but I was more pleased to have made it home in the company of a very nice driver with a great looking rig. Thanks for coming and picking me up
Pros: Fast and very customer friendly
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