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Businiess name:
Irini's Originals,LLC
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Review by:
citysearch c.
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Review content:
If I could give this business zero stars, I would.
I had to order a bridesmaid's dress from Irini's Originals. When speaking with the owner's daughter, Nikki, I explained my situation that I have been experiencing significant difficulty finding the specific product in my area. She assured me that she could help. I told her my measurements for the specified dress. She informed me the measurements came out to a size 12. I explained to her that I am normally a size 6. She assured me that bridal items traditionally run smaller and she, again, assured me that the size I ordered would be appropriate for the event. When I received the item today, I was extremely displeased to find that the dress was extremely large (2 sizes too large). I called Nikki back. When I reminded her of my situation, she was extremely rude and extremely unhelpful. She insisted that there was ""absolutely nothing"" she could do to fix this issue and that it would be ""impossible"" to send this dress back. I am completely dissatisfied. Not only am I unhappy with the final product, I am extremely unhappy with the rude demeanor of one of this business' top employees. I do not feel that it is fair that I was assured several times that the final product will be up to my standards, while it clearly is not, and I was not treated with respect when attempting to resolve this issue. I offered to return the product for in order to receive a correct size--and again, I was treated with disrespect. I am extremely dissatisfied with this company's product and service. I find it utterly ridiculous that even though this mistake was not my fault, I was treated very rudely and not assisted with attempting to resolve this issue.
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