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Businiess name:
Four Star Realty & Property
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Review by:
citysearch c.
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Review content:
More like ZEROSTAR! We rented a property through Four Star Realty for 2 years. We had to re-clean just about everything in the house on the day we moved in because the ?professional? crew they hired did such a poor job. There was major cat urine damage/smell that saturated the whole place from the previous tenant. We lived in a cat urine saturated rental property for two months before Four Star Realty was able to remedy the situation. One of the showers in the home was disgusting upon move in. It had permanent black mildew and staining throughout the tiles, grout and floor. We mentioned this to both Four Star and the owners when they visited. Nothing was done. Then the house went on the market and all of a sudden several repairs were ordered. We were told that the shower would be retiled. 6 tiles were replaced as opposed to correcting the entire pre-existing problem in the shower. After we moved out, we were charged extra for cleaning excessive mildew buildup in that shower and when we contested these charges we were told it was our fault, and that is completely false. When the house was on the market, we endured contractors working in the home until 8pm at night, and house viewing almost on a daily basis for four months (two of those months our efforts were not recognized in any way). We were promised things but since the house didn?t sell, the promises were forgotten. Then to top it all off, after we moved out we had to wait the full 60 days to get 10% of our security deposit back. They charged outrageous amounts for cleaning, yard work and carpet cleaning and fixing things and replacement parts we had nothing to do with. We cleaned that place better than it was when we moved in. The carpet was practically brand new and yet we were charged for extensive cleaning. When we requested a review of all this we got an itemized reply with false information about several items. The bottom line is, if you don?t like being taken advantage of then DO NOT RENT THROUGH FOUR STAR REALTY. Once you sign that lease-YOU WILL PROBABLY NEVER SEE THE MAJROTIY OF YOUR SECURITY DEPOSIT BACK no matter what condition the property is in when you move out. Make sure anything that you are promised is in writing before making any efforts.
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