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Businiess name:
Scranton Motors
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Review by:
citysearch c.
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Review content:
I had a great experience at Scranton Motors while purchasing an '05 XlR in February of 2011. I found it to be a pleasant experience. David Baeza, the salesman, was courteous, not pushy and very respectful. I am almost 70, a very picky car guy, and have bought a lot of cars. I asked if they had an XLR trained tech and could I speak to him. David Pleasant came to the showroom and spent the time to answer any and all of my questions. He also was courteous and polite. Six weeks later I went in for service and, as most know, sometimes you would rather have your teeth drilled. This was not the case at all. It was probably the best service experience I have had and I think it was because the service advisors, Tony and George, again made this a hassle free experience. I also met Matt, the new car manager, and Sam, the used car manager, who helped with the trade in of my '93 Allante. There was a problem at the RIDMV. Skip and Kathy got it resolved, again doing whatever it takes for the customer. I traveled 50 miles to buy and have service done at Scranton because of the way I am treated. It is refreshing to do business with a company that puts the customer first on a personal level.
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