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Businiess name:
Closet Factory
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Review by:
citysearch c.
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Review content:
The Closet Factory turned out to be a disappointment. They are not professional, terrible customer service, and their business practices are unfair if not illegal -- they will charge your credit card for the entire job before they complete it, without notice or authorization. If there is follow up work that needs to be completed, forget it. You will need to chase them and they likely will not follow through -- since they have already paid themselves with your credit card. I strongly suggest using someone else for your closets. Its a competitive business, and really a shame that they are able to get away with how they operate.
Cons: Poor customer service; unauthorized charges
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