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Businiess name:
Panera Bread
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Review by:
citysearch c.
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Review content:
While in the North Academy Panera Bread in Colorado Springs the morning manager on duty was unprofessional and rude on the morning of March 5th, 2010. While conducting a Jewelry presentation that he consented to, he was rude, unprofessional and disrupted us. He made a scene and in the process made the 15 of us uncomfortable. I have been the manager of a bagel and expresso shop and would never even think about ever treating my guests this way. He knew what we were there for and even though we spent over 30 dollars while there, we were still treated with disrespect. Although the food and his employees were friendly I will not be going to that particular shop again. I was very disappointed in my experience there this morning. I deal with people on a regular basis as an information specialist to the thousands of visitors that come here every year and when asked of bagel places to go to that is one location that I will not mention. I realize a lot of these type of businesses are franchises but this manager is representing your company and in essence is making your corporation look bad. I felt that it was important to bring this matter to your attention so that you know what type of people are representing your corporation. I know I would want someone to pay me the same type of respect if it was my company.
Thank You for your time
Sincerely,
Nadine Keaney
Cons: The morning manager working on 3/5/10
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