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Businiess name:
Boulevard Diner
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Review by:
citysearch c.
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Review content:
i am only happy to tell 10 friends who will tell 10 more etc. our entire family eats at the diner very often. normally there is not a problem, however on MOTHERS DAY no less with my mother in law in a nursing home; the only thing she wanted that day was a crabcake from the diner, so my husband orders 5 crab cakes with sides to take to her so that we could all eat dinner together. the nursing home is in essex and not 5 mins away. he gets there we go about unpacking the food only to find no utensils and no fries. when he calls the diner the manager said she was sorry this had happened and could she give us a ""credit"". not a good answer. no we are not coming back to spend more money. we were not in our home but at a facility that was not prepared to supply us with utensils and the only solution was to take the entire order back, so $90.00 later in we walk with our order. the manager then did credit our entire order back to us while to many (in my opinion) servers stood and watched. they seemed to busy to me to have that many gawkers standing at the register. i also called to ask for the owner, who and rightfully so was enjoying his own mothers day and not on the premisis. we were so ticked off at the cavalier attitude we were shown i really cannot see going back at all. we ended up with mothers day dinner from mcdonalds. thanks boulevard diner. for nothing.
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