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Businiess name:
Sunnyside Automotive
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Review by:
citysearch c.
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Review content:
I'd like to recommend this shop, but I can't based on my experience. I think prices are fair, but communication is horrible and quality of work may be spotty. Here goes. I emailed John with a list of things my car needed. He told me $600 for all. Sounded good, so I took it in. They never let me know when my car was done, I had to keep calling. When I was finally told it was done and ready to pick up, I went in to find that they had only done one of the things I had requested. Otherwise, they just did whatever the hell (pardon me) they wanted. Never called to seek any kind of authorization. They surprised me with a bill for $800 itemizing the things that I didn't ask for, and in some cases would NOT have authorized. The total disregard of my repair requests and total presumption to proceed with what they wanted to fix amazes me. And, the work quality did not turn out ideal. They fixed a dash light with the the wrong color, so now my dash displays half in white and half in green. They also didn't get the dash back together right (one part hanging out rather than tucked in). How could they say they care about the quality of their work and not go back to correct those things. And, they replaced the throttle position sensor ($165) just because the car idled a bit too fast when cold. It hasn't been right since. At slow throttle it gets jerky. I can't swear that's the cause, but it never did that before.I would have much rather lived with a fast idle for a few minutes than jerky throttle response everyday in rush hour traffic. To be fair, this happened sometime back. But although a bit more expensive, I'll go to another shop that is great about communicating rather than gamble on Sunnyside ignoring my requests and deciding on their own that they want to do to my car.
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