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Businiess name:
My Gym
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Review by:
citysearch c.
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Review content:
Unfortunately I have to give a negative review more about the business ""CONTRACT"" aspect then the coaching or institute itself. My Gym kinda ropes you in and signs you up with a contract assuring you that you may cancel at anytime. However upon needing to cancel out my child's contract and with a phone call clearly month ahead of the next billing cycle they request and demanded a notarized letter to cancel saying I was in plenty of time not to be charged for the following month - ""I voiced my concern about that and was assured it was fine"" and My Gym ended up billing my debit for a whole following month we didn't use. Making it 2 full months of not using the gym but being billed. I made every attempt at contacting and making a fair business agreement for a refund however they didn't respond, I had to write main company to get a response. Still refusal to refund my monthly billing that was clearly way after the first notice. BEWARE THEY DON'T WANT YOU TO CANCEL and make it DIFFICULT
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