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Businiess name:
William Sauntry Mansion
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Review by:
citysearch c.
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Review content:
We recently stayed at the William Sauntry Mansion when attending a wedding in Stillwater. We had problems right away when booking our room. I booked in 5 months in advance and when I called to confirm my reservations, Tom didn't seem to have any idea who I was...even though I had emails to confirm our communication. Reluctantly we signed up AGAIN for a room. When we arrived to check in, our room had been given to another couple staying there- even though OUR credit card info was holding it for us. Tom was flippant about the ordeal and offered us a different room that cost $50 MORE. I don't care how great the breakfast is or how spectacular the home is, if a B&B owner doesn't treat his guests with respect, he's running a pretty crappy business. We will not be staying there in the future and we will direct our friends elsewhere.
Pros: good breakfast, beautiful home and wrap around deck
Cons: SERVICE, Owner Tom
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