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Businiess name:
Big Buck Brewery & Steak House
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Review by:
citysearch c.
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Review content:
I was very excited to try Big Buck however my boyfriend and I had gone there for an early dinner before a Pistons game at 3:30pm and despite the fact that there were no more then 7 tables in the non-smoking area it still took 40minutes to get even our appetizor. We were offered the wrong appetizor and then about 5 minutes later we were offered ours but not before it had been sitting on someone elses table! The server realized he took it to the wrong place and then offered it to us claiming that no one had touched it. We declined the appetizor even after they offered to make it again but we had already waited 40minutes for that and just wanted to eat, we were starting to run late. Also, a table next to us who was seated 25 minutes after us were already nearly done with their salads and we had not even had a bite to eat yet. So we finally got our dinner and it was great! WHen our check arrived we paid full price. The manager was never aware that we were angry or dissatisfied and we werent offered a discount or even a desert. I am just surprised that since it was so slow, our food came out so late, and the manager was not even aware of what was going on in the restaurant. We are not going back!
Pros: The food was good when you got it and it was your own!
Cons: Food took forever despite the place being slow, was given food off someone elses table!
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