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Businiess name:
Mai Garlic Restaurant
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Review by:
citysearch c.
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Review content:
I went to this restaurant because the overview from City Search said it was ""a favorite among locals"" so I tried it. The food is way below average for a Thai restaurant. Noodles were soggy and the vegetables were undercooked. On top of mediocre food, they overcharged my credit card by 20.8%. I signed for my carryout bill for one amount but when I looked at my on line bank statement, they charged me nearly 21% ext - giving themselves a tip of over $4.00. When I called I was lied to by the owner (""The owner isn't here right now"" and later saying ""I am the owner here, Mai""), and then she tells me that whenever you go to any restaurant, they always charge you an extra 20% because they have a tip line. What!?! I have never in my life, ANYWHERE, EVER had a restaurant charge me an extra 20% on a carrray out order because there was a tip line. I was promised that this charge would come off of my bill within a few days - I have not seen that yet and will be absolutely be on top of this situation. I realize that $4 is not a lot of money, but I decided to go to this restaurant rather than Thai Basil in livonia because they were a little less expensive. I would have rather spent the extra $4 on Thai Basil than a dishonest mediocre restaurant. I suggest that if you do decide to go here to eat you should check your bill and then your online statement to see how much they have overcharged you!
Pros: Lower prices (which don't make up for anything)
Cons: OVERCHARGING YOUR CREDIT CARD and MEDICORE FOOD
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