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Businiess name:
Ram Restaurant & Brewery
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Review by:
citysearch c.
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Review content:
With nearly as many employees as customers on a Saturday night, we waited 20 minutes to be seated when the place was 1/2 full. The manager/host did not tell us there would be a wait and never acknowledged us during the 20 minutes we stood rotting in the doorway. An abundance of waiters and the chef stood feet away and no one had the gumption to step in and ask if we were taken care of. We didn't complain to the manager because he was the problem. Once sat, he did not apologize for the wait. The meal concluded with another 20 minute wait in which we thought our waitress had left. Then 10 minutes passed while the waitress and manager tried to figure out how to deduct cash from our bill and split the difference on two credit cards. We felt like we aged 5 years in this place.
Cons: Service
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