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Businiess name:
Tri-County Transmission
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Review by:
citysearch c.
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Review content:
We bought a car from a local used car lot, who told us they bought the car from a friend that ran tri-county transmissions and it had a new transmission in it (put in by tri-county, although considering he was a car salesman, he was probably lying about this).... 50 miles off the lot the transmission went into fail safe mode... so the dealer sent us to his friends at tri-county transmissions, and after a lot of BS agreed to pay all but 500 of a transmission rebuild. And this fact apparently made us not real customers in Robert's(owners son who runs the shop) eyes. They have had our car for over a month now. We still do not have it. They originally told us it would be 5 days. For the past two weeks Robert has been telling me it will be done tomorrow, tomorrow, tomorrow. Robert told me it is taking so long because they have to do jobs first for their real customers. I have had to speak with the owner(Tom) twice now, who has been great. He spoke with the dealership for me and came up with the deal, and i spoke with him on monday and he assured me the car will be done by friday at the latest, probably tuesday or wednesday. It is wednesday and i just spoke with Robert and its the same story. It will probably be done friday, but no sooner. We had this car for only two days after buying it, and now must make our first payment and insurance for nothing. We both had to take time off from work because of this ""it will be done tomorrow"" BS, and i lost my job because of it. The car is not even where we dropped it off. They said they moved it to another shop. Starting to think they chopped it lol. Anyways, no problems with the owner as he has not lied to me throughout the process. But the two other employees i talked to (Robert and Mason) contradict themselves every other word. My experience, along with other negative reviews, along with the owner faking the first review(?), would lead me to NOT recommend this transmission shop to anybody.
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