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Businiess name:
Mao's Kitchen
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Review by:
citysearch c.
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Review content:
I had been a loyal customer for a number of years. I never once thought the food was outstanding but you get what you pay for and this was always a quick, cheap and mediocre way to satsify a craving. I recently ordered take out ($50 worth of food). When it arrived, the order was wrong and the food just tasted bad that night (wrong order, rice was undercooked and noodles were overcooked). I took maybe 2 bites of everything to make sure it wasn't just one dish that tasted ""off"" but it was all pretty bad. I tried to explain this to the manager and he just kept arguing with me saying that I was the only one not happy with the rice that night and he refused to listen to me about the other food. I offered to drive the entire order of food back to the restaurant so they could see for themselves but he said no. After 4 more attempts to call him, he finally gave in and told me he would send a driver to pick up the food and if any of the food was more than half eaten (which it wasn't) he wouldn't give me a refund. THEN, he said to me that HE never wanted to do business with me again. I have never encountered such rude behaviour in all my years of dining out. Needless to say it, I will NEVER eat there again.
Pros: Cheap as dirt
Cons: "Dirt" also describes the customer service
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