|
Review content:
Recently we had our A/C serviced by April Air Conditioning. We returned home from a weekend trip to find our house hot throughout and our A/C not running. It was 10 pm when we called, and we had to pay an extra $60 to get a technician out that evening. We decided to have someone out, and about 30 - 45 mins later Bryan Hall from April arrived at our house. I told him the heat pump was not running at all, and there was only warm air coming out of the vents. After a quick check of the heat pump outside, he said there was probably a leak in the system. At this point I was a bit uncomfortable not knowing what was going on, if his assessment was correct, etc.
He was very patient while I thought about what to do and did some quick searching on the internet about air conditioning problems. I asked him what the next steps were, and he said he could pressurize the system a look for a leak. I decided to have him continue, and he went up in to the attic and took the compressor apart, sprayed the copper coil with soap bubbles, and found the leak right away. I was impressed by how quickly he got this figured out, considering how hard it seems to be to find leaks sometimes, based on what I read online. At this point, he helped me decide what to do my giving me my options, and also gave me an exact quote based off a list of prices in a binder that he had with him, that covered all the types of services offered. I decided to get the leak fixed at a cost of $700 for everything. It was midnight at this point, and he was very tired, so he offered to return the next morning at 6 am, 2 hours before his scheduled shift. I agreed and met him the next morning.
He got to work straight away, recovering all of the R22 refrigerant, soldering the leak closed, testing with nitrogen, installing a drier/filter, pulling a vaccuum, and adding the new refrigerant. By this time I had time to review lots of postings online about air conditioning servicing. I'm an engineer, so it was easy to absorb this quickly, and I watched closely as he did his work to verify it and to learn more from watching him. It took longer than expected due to the vacuum taking a long time, but he was patient and very thorough. He checked everything and we started the house cooling. I would highly recommend Bryan Hall from April Air Conditioning for any A/C work that you might need done at your house.
Pros: patient, thorough, knowlegeable, honest
|