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Businiess name:
Island Queen Cruises
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Review by:
citysearch c.
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Review content:
Their management is horrible and rejected our admissions as they not able to process our Miami go card. Manager was really rude with us and also refuses to try other ways his colleague was suggesting. He was rude with us too. I provide Miami Zoo receipt with same day and same Go Miami account number still he refuse admission saying they can not get money from Go Miami company unless they able to process card. Since Go Miami Customer service not available that time, I talk next day with them and they said Attraction Company didn?t follow standard procedure. They should allow us on board writing card number. It ruins our all plans for Friday evening and affects our entire trip since we can't forget that experience.
Cons: Rude Management, They Do not see Customer Inconvience
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