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Businiess name:
Maxim Limousine
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Review by:
citysearch c.
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Review content:
We hired Maxim Limousine for our senior prom. They called us 27 hours before the event to let us know that they had double booked the party bus and that we would not be getting it. Other kids at school told us that they had the party bus too. They were the ones who got the bus that night. Maxim knew that they had double booked the bus 6 days before they told us. Maxim hired out another smaller party van from another company and said we could have all our money back and no ride or use the smaller bus and they would not be giving us any of our money back . We all felt blackmailed into accepting the smaller bus or walk to the prom. Even after we took a letter of complaint to their office within 12 hours of the completion of the service, as it was stated in our contract, they still would not give us any money back. Our rental went from a 35 passenger tour bus with 10 tv's, bathroom, bar, 2 stripper poles, mega sound system, and fog machine to a 28 passenger van with none of those features yet they insist that the replacement bus was an upgrade. I would not recommend this company to anyone ever!!!! If you decide to through caution to the wind and not believe this, be sure to pay with a credit card. That way when the service you contracted for is not delivered, you have them backing you.
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