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Review content:
We went to celebrate my daughter's birthday today, Thursday, August 9, 2012, no lines to go in, but immediately you got a sense of services not being prompt. We were given a table within minutes, waited and waited never did they come back, until 45 minutes later, we asked to please take our orders and can we have menus. Well no one told us, the menus were at the table hidden by a bucket on the table. it took them a littler over an hour to take our orders, with our drinks. The food was good, after two hours we ask for our bill of $179.00 for five adults and two children, average plate is $17.00. The gratuity was included on the bill 20%, for very bad service. I had ask for coffee, and I never got it, until we ask for the bill, I reminded her that I never got my coffee, she brought it right over with the bill. we got our food in pieces, the childs place cames last. I spoke to the Manager, he looked up our bill, and than try to explain that the gratuity is charge on the bill for 6 people or more, we were 5 adult and two children. Food is not that great to deal with terrible services. Restaurants need to understand, that with the current economic recession they will have to do a little more, and better services. The best, was the manager explained that I should have addressed him before I paid the bill, he came to our table to apoligize for the bad service, I will not returned to that restaurant. Unless new management is in charge.
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