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Businiess name:  Oasis Gift Shop
Review by:  citysearch c.
Review content: 
Mothers Day 2008: We show up and the wait is insane. Granted it is Mother's Day. But, being a handicapped person it would be nice if they could find a place for us to sit while we wait. Finally, after being called for our table, obviosly we are a handicapped party they walk us down 4 flights of stairs. Where is the elevator? We sit down to watch the sunset and order our appetizers. We then order our food 5 minutes after that. After finishing 2 bowls of chips out comes the food, but no appetizers. While we ordered shrimp tacos we got fish tacos. While we ordered beef fajitas we got something entirely else. Not even 2 minutes later our appetizers come out and the fish tacos are taken away leaving 1 person in the party with nothing to eat since our entres we here. We ask to speak with the manager after several young waiters and food runners come over to apologize. Amazingly one of them said ""this happens all the time, I have seen so many unhappy people leave here lately."" CLAY, the manager comes to the table and in the most arrogant, unsympathetic voice says, ""What seems to be the problem here."" There was no ""I'm sorry"", there was no, ""I have spoken to the staff, what can I do for you to make this better?"" CLAY, the manager, was rude inconsiderate to the chain of events that had put a damper on our lovely Mother's Day evening and offered us to LEAVE or to take a discount for the appetizers. Yes, he said would you like to cancel your orders and leave or let me take care of the appetizers. WOW, I said to myself. So, maybe CLAY is stressed out but, wait a second, aren't we the customer's that were just trying to eat there food and enjoy their ambience? Needles to say, we packed our food up and left the resturant to go home and eat by the pool in a much more relaxing and uncombative environment. Well, the food was very poor needless to say and our evening was all but ruined with the exception of laughing it off and deciding to never go there again! Pros: Views Cons: Horrible service, Horrible management, For a rich man like Bo, he needs to much better with his money!

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