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Businiess name:
Austin Furniture Consignment
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Review by:
citysearch c.
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Review content:
We sold our sectional sofa through Austin Furniture Consignment. We read the paperwork very carefully before we signed it. When it sold they gave us the price they sold it for: $450, which we would get half of, or $225. This surprised us because they had agreed not to go that low without informing us. When we went into the store they accidentally showed us the receipt showing that it had actually sold for $850, which meant we should have been paid $425. When we asked about it they gave us a couple different stories that didn't really add up, but quickly offered us $300. It seemed odd that they would quickly agree to pay that much more if they really had sold it for $450. We felt like we were being lied to but since there was nothing we could do about it we agreed to the $300. At the time they had told us they were moving locations but didn't have one yet. It was a compromise, but we were afraid they would take the money and run.
When we got the check for $300 we deposited it. We discovered a few days later when we logged onto our bank account that the check had bounced. My wife called and explained the situation to the person who answered the phone. They said they couldn't do anything about it but the manager would call us back that day. He never did. She called again and the person who answered the phone said the manager was busy but would call her back that day. He never did.
We still haven't been paid or received a phone call. My recommendation: if you need to get rid of furniture, put it on the curb. You'll save yourself the trip to the store and the bank fees for a bounced check. If you're considering buying furniture from them, you may be buying stolen property. If you've already sold furniture through them, you should probably ask to see the paperwork instead of taking their word for.
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