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Businiess name:
107 West
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Review by:
citysearch c.
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Review content:
I received a new menu in the mail today. Decided to give this uneven place another try. Big Mistake! Ordered the Chicken Marsala with spinach. It arrived in record time. One dinky piece of bread, lukewarm mashed potatoes and SAND GRIT in the fresh spinach. I called the restaurant to advise them of the grit in the spinach. First women on phone puts me on hold as she is going to speak with kitchen (???). Second women on phone listens to my complaint and offers me new food. It's already almost 9PM. I tell her I don't want new food I just wanted to let her know about grit in fresh spinach. She proceeds to tell me she can only offer me new food. I tell her I don't want it I just want her to know about yucky spinach. She then tells me ""well no one else has complained about the spinach""...UNBELIEVABLE. Just tell me ""thanks for making me aware and taking the time to make the call!"" Customer service is a thing of the past and shame on her!
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