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Businiess name:
Valley Equine Veterinary Svc
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Review by:
TC C.
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Review content:
I just wasn't overly impressed by this veterinary facility. It's location is very very difficult to find and access. Parking is ok at best. When I called to make an appt. I was put on hold longer than I actually got to talk to someone. I felt they were just too busy for one person to handle, which made me as a customer feel that they were too busy to take care of me or my animals. My appt was made, not a long wait, but there was almost no follow up at all. I called and left messages, but was told they were really busy and didn't know how much the surgery(s) would cost and they'd get back to me. After more un-returned messages I finally just called another vet to come out and we started over. I wouldn't have been so upset except that they fact that my animal remained sick and in pain wit home at home trying to do what I could while they were too busy to return my calls. Definitely did not feel like I was a priority at all. Have many other vets that I would recommend before this one... going back here would be a last resort at best.
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