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Businiess name:
Bar 20 on Sunset
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Review by:
citysearch c.
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Review content:
I had a great time at the Grafton. I was in the States for two weeks and my stay there was definitely the most enjoyable of the whole trip.
The people who dealt with me at the front desk were very nice and made me feel at home. The one chap's name, I think, is Dan and he was very helpful and courteous. When there was a slight mix-up with one of my tours, he handled the matter very professionally. Another young woman whose name I'm not sure of was also very nice - when I had concerns about my room's location, she helped me find another, better one. Nothing seemed to be too much trouble - not always the case when dealing with hotel staff!
If I travel to LA, I'll definitely consider staying at the Grafton again and will recommend the hotel to my friends and family.
Pros: helpful staff, great location, reasonably priced
Cons: toilet blocked easily
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