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Businiess name:
Shoe Lab
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Review by:
citysearch c.
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Review content:
Avoid, avoid, avoid. They will take your money and promise you everything, but NOT deliver. I brought two suitcases there to be repaired last week. I wanted them back today as tomorrow we are leaving for over two weeks. They said they would be ready YESTERDAY (Monday). We called on Monday. Nope, not ready, even though we had their paper work GUARANTEEING that they would be ready. But surely they would be ready today. NOPE!!! Yes, the one that needed only a slight repair is done, but the one that needed the entire zipper replaced, well, MAYBE they could put a rush on it and have it done by tomorrow. ARE YOU KIDDING? We will be GONE! We had used another service that always was fast and on time, but were enticed to try this because there was store on Eastern closer to our house and we had a $10 off coupon. NOPE!!! The store is heavily advertised, but not open. Not even close.
Pros: Has lots of expensive shoes and luggage they have repaired
Cons: Don't expect anything to be fiinished for WEEKS!!!!!!
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