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Businiess name:
Z Auto Sound
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Review by:
citysearch c.
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Review content:
AT ALL COSTS AVOID THIS PLACE....
I was hesitant to bring my new car here from past experiences and the bad word of mouth you hear from anyone else. The audio shop across the street was closed so I went here on impulse.
I just got an amp installed to my stock radio. They said it would only take 90 minutes. They kept giving me the run around. Every 30 minutes they would say, ""Only 15 more minutes bro.""
Finally, I got my car back 6 hours later only to find out the rear passenger speaker was not hooked up, The fade and balance was backwards (which can blow your speakers), my Parrot (hands free bluetooth) is completely broken, additional scratches added to my car from poor service, they also smoked cigs in/around my car and now it smells bad, they also left a mess inside my car (did not clean up after themselves.)
They were closing and told me to come back the next day to have it finely tuned by the head audio manager. I went back the next day and they told me it would only take a couple hours. Again, 6 hours later: They finally fixed the balance/fade. Parrot is still broken and supposedly my fault as they ""did not touch it"", even though its directly connected to the radio. Front passenger tweeter is not grounded properly and massive amounts of static pours out of it any time the radio is on. The system sounds worse than it did before I brought it in. They sold me amp I did not need as my car comes stock with a better amp. They wanted me to pay to have my Parrot fixed even though they broke it. They wanted me to come back a 3rd day just so they could fix what they broke.
I am now heading to another shop to pay more money just to have them undo EVERYTHING Z Auto Sound installed.
I have now lost $450, 20 hours of time over a period of 3 days. A broken Parrot, Scratches on my rear bumper, Horrid smell in my car, and a mess to clean up.
They will try and hustle you and sell you crap you dont need. Make sure to check your receipts before paying them. They will always try to sneak additional fees on you. The crap they sell you is overpriced and they do a ghetto job.
Do your own research, they have negative reviews everywhere. Shop elsewhere and you will be much happier!!
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