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Businiess name:
Carrabba's Italian Grill
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Review by:
citysearch c.
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Review content:
My husband and I ate here tonight with our 2 girls, age 5 and 2. We called ahead at 5:30 and said we'd be there at 6 and were told when we got there it would be 15-20 minutes. That's ok, it was crowded. Well, 45 minutes later we were finally seated, and only because I loitered around the hostess stand. There is no seating for the waiting area, and if I had known the truth about our wait I obviously wouldn't have stayed, holding a 30 pound 2 year old (because there is ZERO seating for people waiting). Oh wait, that's the idea isn't it. EVERYONE waiting was complaining that they had basically been lied to about their wait time.
Another issue: the front manager was putting on a real show, being Mr. Big Fun Guy to all the folks waiting, but when I confronted him about our long wait and how uncomfortable it had been he dropped the nice-guy act in a hurry. He just shrugged and said ""whatever"" and walked off. With the crayons for my girls' kids menus. Amazing.
We finally got the waiter's attention and bolted down our food to try to get out at a reasonable hour. Ironically the food was really good, but not worth the wait.
There will be a snowball fight in Bermuda before I eat at that h*llhole again. And I mean that.
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