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Businiess name:
Amy Home Services
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Review by:
citysearch c.
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Review content:
Amy Home Services offers multiple services, including plumbing. My advice? Go elsewhere? The markup for the faucet they installed was considerable, and they did not even use all of the parts (yet the customer pays for all of the parts and does not get to keep them). I went to the Moen website and also the Home Depot website to check costs. I was billed over $250 for a faucet that cost less than $87 FOR THE ENTIRE SET (faucet, showerhead, faucet handle, and trim). And Home Depot is only blocks away from the Carpentersville location. The repair person wasn't even here for an hour and I was charged an exorbitant amount of money for service. It cost $79 just for the person showing up and breathing oxygen. When Amy Home Services gave a customer service phone call as a follow up, I let them know that the charge for replacing a faucet was exorbitant and demanded an explanation. I was transferred to a very rude manager that explained that it was the customer's responsibility to pay for Amy's overhead, company benefits, and so forth. It was he who explained the service fee for just showing up.And then he tried to sell me membership to his Club, after charging over $550 for a simple faucet replacement. I no longer will use Amy Home Services for any of their services: plumbing, air conditioning, furnaces, you name it. You can get more reasonable prices and services elsewhere.
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