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Businiess name:
Quality Care Automotive
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Review by:
citysearch c.
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Review content:
I had went to Quality Care Automotive based off the phone quote I received for my waterpump. I get there and they check my car and they came back and told me that yes it is indeed my waterpump and that I also should change my timing belt as well. And they also advised me that I had a cracked thermostat housing.I asked the guy how much it would be he advised me between 500 and 525.00 to fix it. I stated okay. I go and pick it up and the guy tells me it will be 544.63 I advise him that i was quoted 500-525.00. He stated okay i will go ahead and charge you the 525.00 so i was fine with that. I drive out of the repair shop and less than a mile away from the shop my car dies at a red light. I turn the ignition and it come back on. At that moment I call the shop and advise him of what is happening he stated okay we will check it to bring it back so I think oh the guys are honorable and are going to fix it. I take it in the next day and he ensure me they will fix the problem and keep in mind i have to miss work to do this. Then he calls me and says they correct the problem didn't fix it but corrected it. He told me that they moved some wires around and corrected the problem and also stated I now have a radiator leak and my motor mount is cracked. I said fine and took my car as soon as I get home guesse what the battery light on my console goes on. So I am thinking that maybe its a sensor thats out. So I leave to go to my son doctor and then out of the doctors office my car dies. I had to call the cops to get me out of the middle of the road and now my alternator is out. So now I am going to wait what they are going to tell me and do and i hope they do the honorable thing and realize they just screwed up my car. I will never ever go to this shop again. I will never recommend them to anyone else. You only get one chance at a first impression and they did not do well with this one. I hope this helps and I hope if you do use them this does not happen to you. Thank you and hope this help you.
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