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Businiess name:
Us Bank
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Review by:
citysearch c.
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Review content:
Mercer Island Washington branch...Steer well clear of this bank. I have a DCS account with this bank - that is a direct child support account. When the magnetic strip stopped working on my card, these morons had NO clue what to do for me to gain access to my account. In fact, all 5 employees present told me there was NO way for them to help me! Seriously! I went outside, made a couple of phone calls, then had to go in the bank and coach these morons on how to do this simple transaction manually. Threw them completely for a loop, this bunch is too stupid to learn their job - too lazy to make a simple phone call on behalf of their customer. Not that any of them were busy at all, quite the contrary. Took 45 minutes(!!!) I understand that no education is required for these jobs, and they likely all get paid poverty-level wages by their bankster employer, but they take Wal-Mart level non-service to a whole new level. Something you don't expect from a bank. Afterward, I had to go do 2 rather complicated banking transactions - one at Wells Fargo (where I keep my rental accounts), and one at Bank of America (where I keep by business accounts). In & out of both places in well under 5 minutes. Not particularly fond of either, I really prefer my credit union - but, comparing apples to apples here.
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