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Businiess name:
Xcel Tanning
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Review by:
citysearch c.
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Review content:
so i signed up with xcel so i could work out with my friend, besides the annoying trainers and their crappy staff, the thing that did it for me was when i i tried to cancel my membership; my husband and i are moving back east and i needed to cancel my membership, so i tried doing it over the phone which didn't work because i ""have to sign some papers""...so of course i need to come in to do it and like many i am a busy person so the one day i have time to go in to talk to an ""specialist"" is memorial day, so i called to make sure they'd be in because i know it's a holiday....anyway i get there and when i tell the check in girl what i need she comes back and tells me that they CAN'T CANCEL memberships on a holiday!!! but they can do everything else right? if i wanted to open a membership on memorial day they would have done it but watch out for their canceling memberships on a holiday policy...it is the biggest load of crap ever!!!!! so now i have to make time (take time off from work) to talk to some loser about why i need to cancel my membership and hopefully it can get done painlessly...word of advise?
DO NOT JOIN THIS GYM UNLESS YOU ENJOY BEING TREATED LIKE GARBAGE.
Pros: they used to have good classes
Cons: staff, schedule and yeah the STAFF
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