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Businiess name:
Cafe Zen Asian Bistro & Sushi
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Review by:
citysearch c.
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Review content:
Do not go to this restaurant!It should have been a clue when the waiter told me that his manager sucked when I requested limes (they server only lemons)when he brought my pad thai.My friend found that her meat was too rare, so she and the waiter decided that he would take the food and they would recook the meat she had set aside. When it came back, she had considerably less food on it and the meat was still not cooked well.When she inquired, the waiter looked dumbfounded and eventually asked what he could do to fix it.My friend asked that she be served a fresh version of her dish.The mgr came out and was explaining that she didn't say how she wanted it cooked (the first time).When she made mention of the missing food, he became a little louder and was belligerent about how, as he put it, we were saying they stole her food.We told him that we didn't know what happened, but she had a third of the noodles and vegetables that she had before the plate was sent back.I said I couldn't believe that he was arguing with us because we were being very nice considering.He mentioned the stolen food again and was very agitated, to the point that I felt threatened and stood up to leave.I told him to call the police because we were leaving.We just weren't going to put up with the way he was ARGUING with us.People were staring because he was so awful. She ended up sending it back again, but of course could not eat it when it came back out still with hardly any food on the plate. He did not offer anything.They could have served her again and it would have been EASY.He said that he was the owner, but I can't believe that he owned the place.I have never been treated so poorly at a restaurant.When I wanted to take a picture of him (I wanted to post it or something, I was so flustered, I don't know what), he put his hand in my face and later came out with a picture of him and Magic Johnson to show.Still no apology.He did not care about pleasing his guests at all.I'm still upset about it.
Pros: Thursday summer concert series at American Tobacco Campus
Cons: everything, manager attitude, wait staff
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