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Businiess name:
South Point Casino
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Review by:
citysearch c.
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Review content:
Here is my trip summary (December 11-12 room 2511) after my last stay was a disaster the Hotel Director Shelley White called . Day 1 the heater in my room stopped working and it was freezing,my internet logged me off twice. I called room service and the phone hung up twice while placing my order, and now my TV is on freeze frame, plays for a few minutes and then freezes up. The engineer checked it and said the system has been freezing up at late night and he would call cox cable. Day Two the heater is still not working right I have to turn it up to 82 to get any heat or it turns the air conditioner on, the internet is still intermittent and it is now 12:15 and the tv is doing it again, but the maid did a great job cleaning. After being loyal and faithful since this place opened this will be my last stay here, seriously I give up. The response from the manager, Shelley White was to call me a liar even though I have 14 witnesses including myself which will give statements verifying the truth of my statements, some already have.
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