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Businiess name:
Sears Hometown Store
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Review by:
citysearch c.
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Review content:
So very disappointed in this store and it's complete LACK of customer service!! My husband found a great elliptical machine that was on sell but wanted me to have a chance to see it before we bought it. He told the employees that he would be coming back but wanted to know what time the store closed since it was getting late. He was told the store closed at 7pm. When we got to the store at 6:15 from a 70 miles round trip back home to get me and then back to the store we found that the store was closed and had just closed at 6pm!! Ok no problem we would come back the next day! So we did but when we got there amazingly they had raised the price back up!! Needless to say this store MADE ZERO ATTEMPT TO GET US THE SALE PRICE THAT HAD BEEN OFFERED THE DAY BEFORE AND ACTUALLY TOLD US WE NEEDED TO COME BACK THE NEXT DAY AS IF WE HAD NOTHING BETTER TO DO!!
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