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Businiess name:
Huntington Bank
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Review by:
citysearch c.
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Review content:
Out of the banks I have been with and done business with, this one is by far the worst. A month ago there was a teller error where the teller gave us too much money. We didn't realize this until later and we kept the money safe in case they contacted us about it. After two weeks, there had been no calls from them so I thought that they had just given us more because they didn't read it right. So more than a month later, they call and tell me they reviewed tapes and saw that the teller had given us the money. They admitted that it was a bank error and that it was the tellers fault for not paying attention to how much money they handed me. After telling me that it was their fault and their error, they proceeded to tell me that because of their error, the extra that they had given me would be taken out of my checking account, which would take me negative, and that the overdraft fee's would apply. So I was responsible for paying not only for their mistake, but also the overdraft fees which would be incurred by them taking me negative in my account would be my responsibility to pay for as well. Minor mistakes are typical with any bank, but making a customer pay for their mistakes and their errors are not typical. I have begun the process of switching banks and I would suggest that anyone looking to bank with TCF doesn't do so and goes with a different bank that won't blame their errors on you the customer.
Pros: open on sundays
Cons: Bad treatment of customers
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