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Businiess name:  Edible Bliss Confections
Review by:  citysearch c.
Review content: 
Let me tell you, I have not had very many good customer service experiences since I moved to New York from Texas, five months ago. I must admit, this one was the best by far. First of all, my entire schedule was thrown off by another company who had me waiting over an hour for a delivery, only to find out they did not have my order on their truck and I had to go and pick it up. Then, I got lost trying to find Edible Bliss Confections, totally my fault because I printed directions from my house and not from the business I ended up leaving from. Needless to say, Natahlia (the owner and artist), waited an hour and a half for me to pick up my cake. I was suppose to be there at 9 and did not make it until 10:30pm. She made a joke and told me she had already gone home, but I wasn't even upset because she had been so patient with me. Again, it was a joke; she brought my cake downstairs to me and she was so sweet, patient and delightful. I even asked her to invoice me for her time because I felt so bad, but she refused. The cake was absolutely gorgeous; I was so impressed! Also, I ordered the cake two days before my partner's party because I had just found Edible Bliss Confections online, and Natahlia had no problem making sure it was prepared by the time I needed it. Long story, short: The service was phenomenal, the cake was oh so delicious and beautiful to the point none of us wanted to cut it, Natahlia is an angel and was ""my saving grace,"" and I will undoubtedly be ordering from Edible Bliss Confections in the very near future and any other time I need a beautiful, scrumptious treat. Thanks so much Natahlia, you made my partner's birthday extra, extra special and we absolutely loved your red velvet PERFECTION :-) Pros: EVERYTHING! Cons: NOTHING!

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