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Businiess name:
Mullane Motors
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Review by:
citysearch c.
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Review content:
I recieved a mailing from this dealer so I went to their website to check out their inventory, I found a car I liked so I sent them my Vehicle information including my VIN to recieve a trade in value before making the decision to go. I was offered $12,675 for my trade online, I figured out total loan cost and payments based on a 60 month loan and decided to head to the dealership. when I advised them of the vehicle I wanted and payments that I wanted to make. They thought that it was great because I was ready to buy, I had everything ahead of time to save time. One problem... They decided that my trade in was only worth $10,000, I asked what was wrong with the car, what is causing the value to be so low? They advised me that the car was in perfect shape, that this price was the fair market value. I asked what book or tool they use to figure out that price? They advised they don't use a book, they have experience and that the black book, the blue book, edmunds and the NADA are all wrong, they know the real value. I then showed the trade in they gave me online and was told that it didnt matter, the price they are offering now is $10,000. The sales person (Bruce) then showed me that he still got the payments that I wanted and told me to ""sign here"", when I looked it over, the contract was for 72 months not 60 and was going to cost me an extra $3659.89 which I was not willing to pay. When I said no thanks, he became demanding and asked why I wouldn't make the deal since he got me the payments I wanted. I advised that it was longer than I wanted to pay and cost more than I was willing to pay and he continued to pressure me, my feelings and opinion didn't matter to Bruce... he just kept pressuring me to sign, even when I explained why I wasn't willing to sign and showed him with my Iphone how I could get a better deal he continued to pressure me. He never stopped until I got up and walked out. I will never go back and recommend you don't bother going unless you want to be pressured into something that you don't want to do. Bruce (And I am sure the rest of them) has the idea in his head that he isn't ripping you off if you let himdo it. Beware of this place.
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