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Businiess name:
Blue Fin Restaurant
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Review by:
citysearch c.
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Review content:
As expected, we enjoyed our sushi--fish was fresh and tender, and pieces were large. The one thing that may keep us from going back is the spotty customer service. We called for reservations, specifically requesting a table (and were told there would be one available). When we arrived (on time), we were told that no tables were open, even though we could see three empty tables. Instead, we were seated at the sushi bar. We pointed out the empty tables and were ignored. Five minutes later, another couple came in and was seated at one of those tables, while the other two remained empty all night. We were never sure who to ask for assistance, and we sat for quite a while until our order was taken. This in itself is not a problem--we weren't in a hurry, but we saw many tables around us getting their water refilled w/o having to ask,and generally being well taken care of. The yellowtail was especially delicious, but it was awkward to feel like we weren't at all valued customers. We were barely spoken to all night, so we quietly finished what was not an inexpensive meal and left. We weren't even offered the option of dessert, just presented with the check. I don't know if we have to be older or wealthier to get better service, it just seemed odd to elevate all the long-time customers while alienating the new ones.
Pros: fresh, delicious sushi
Cons: uncomfortable environment in which to eat it
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