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Businiess name:
Texas Direct Auto
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Review by:
citysearch c.
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Review content:
WOW I am really stunned to see all of these bad reviews. We purchased a Land Rover from Texas Direct and I couldn't have been happier with the vehicle or the experience. They were upfront about the pricing. The car is still worth more than we paid for it (someone mentioned they over value the vehicles) which is just something that doesn't happen with a vehicle purchase. There was a minor scratch on the vehicle when purchased, but they fixed it immediately. Other than that, it was in immaculate condition and had low miles. The vehicle was still covered under warranty although we really didn't need it, I have had no problems with the Land Rover mechanically whatsoever.In hindsight, we probably should have asked for new tires (I saw that on another review) and that's the only reason I am not giving them 5 stars. The vehicle did need new tires.I loved the no hassle sale approach and I think a lot of people don't like that you basically have to come in pre qualified so your finances have to be in order to purchase from them. They have a board that shows everyone (good and bad) buying experiences. I am not sure if they do in house financing with the new location but when we purchased they didn't and that was perfectly ok with us as it worked out better to go through the bank. It is true about them puling the cars out one at a time, and the lot not being well organized but we knew exactly what we came to purchase (we had already put our deposit on the vehicle) so I can't speak to how it would be not knowing exactly which car you wanted. I don't think its for someone who is looking for a traditional dealer experience. We were allowed to test drive the vehicle and did. They also have a policy that if you are not satisfied you can return the vehicle no questions asked (I can't remember the timeframe) so they didn't come across as crooks at all. Within our grace period we took the vehicle to the Land Rover dealership to be checked out by the service staff and they said it was in excellent used condition with no mechanical problems. As a whole I have been extremely pleased with the purchase and would recommend Texas Direct.
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