Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Mattress Gallery & Expo
|
|
Review by:
citysearch c.
|
|
Review content:
I bought a king size mattress set from them less than 5 months ago, and 3 weeks ago I called because the mattress is sagging. I spoke to Steve and he said that he would get in touch with the manufacturer and have it warrantied out. I did not hear from him after 8 days and decided to call to see what was going on. He said that he was still trying to get in touch with the gentleman that does the warranties. I then called again the following week, and he said that he was now working with them and they were going to warranty out the mattress. After almost 3 weeks I again called and now got no one. I decided to call the manufacturer (thank goodness they are local) and see what was going on with my mattress. I spoke to the gentleman that Steve said he was working with and he said that he had not heard of my situation. He said that I had a choice to deal directly with him, or go back to Steve. Of course, I dealt with him, and now have a new mattress (upgraded for free) and it is wonderful. I am writing this so that everyone will know that even though they may have good prices, the way they deal with you after the sale is not worth saving a few dollars. Go somewhere that you know is reliable and wants to make sure that you are happy. Hope this helps all of you. I had to give them rating otherwise I could not post this, so ignore the 1 star they do not deserve it.
Cons: They do not help you out when you have a problem.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|