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Businiess name:
The Home Depot
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Review by:
citysearch c.
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Review content:
All I have to say is, do NOT shop here. One of the worst Home Depot I have ever shopped at. Cannot ever find help in any of the aisles. When they say they will ""page"" somebody for you, nobody ever comes.
Unfortunately I bought $1500 worth of appliances online from HD, and when I tried to cancel the order the day after (well before the delivery date which was still 14 days away), the online store rep told me to go into the closet physical store to get the balance from my gift card back. Well, this Home Depot store said they couldn't do that. Two different answers from the same company and a wasted trip and my time.
So now I'm stuck with the order. The appliances finally came, but the $20 ""hose"" that I was forced to buy didn't work with the installation. The installation crew took it back and told me just ""go back to the store"" for a refund. Guess what? Went back to the store, and was told again they couldn't do that. When I asked where's the manager, I was told they're gone for the day and would call me back the next day. Of course, that didn't happen. Would not likely shop here again. Other hardware stores have much better service and more people walking around when you actually need help.
Pros: Pricing is Competitive
Cons: Bad Service/Bad Attitude, Not Enough Staff, Inconsistent
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