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Businiess name:
Havana Mania
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Review by:
citysearch c.
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Review content:
A few weekends ago some friends of ours suggest we go to Havana Mania for dinner. We had 5 people in our party, 4 adults (1 woman 7 months pregnant and diabetic) and one 2 yr old child. We arrived at 9pm and were told there was 1 group ahead of us, and we would be sat promptly. By 9:45 four other groups of 4 and 5 people had been sat before us. When we inquired why we were still waiting and others had been sat we were treated very rudely (yelled at) by the male owner. Basically we were told we had to wait for a table that could accomodate a highchair, -even though we had told the hostess previously that the child was too big to fit in a highchair. They gave us some song & dance about not being able to add chairs to the end of tables, fire code, etc. The female owner was at a loss for words when we pointed out 3 tables currently eating that had extra chairs pulled up to the ends (1 blocking the fire exit). The female owner sat us and went to say a few words to our waiter. Our pregnant / diabetic dinner guest asked the waiter for some bread for the now very hungry 2 year old. We were promptly told that the restaraunt was ""out of bread""...right as the table across from us received a fresh basket. Service lagged (possibly at the request of the horrible owners)...we recieved a basket of bread towards the end of them meal and left the restaraunt at about 10:45. Not once did either of the owners apologize to us for making us wait while they sat random people who arrived after us with no reservations. In fact, I've never seen such outright rudeness in quite awhile. Luckily there are many cuban eateries in LA, and I can think of 3 right now that have FAR better fare. Don't waste your time waiting in this cramped restaraunt, the food is so-so and flavorless and the service is definitely AWFUL!!!! P.S. They only scored a ""B"" from the city...I give them a ""F"" for customer service.
Pros: large menu
Cons: bad service
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