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Businiess name:
Eddie Mulkeen Wedding Photography
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Review by:
citysearch c.
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Review content:
Mr. Mulkeen asked that I update this review as I now have my wedding album. There were some issues I had with this business. (1) I was very disappointed when I went to look at our wedding pictures to find out Mr. Mulkeen did not take many candid and reception pictures. I ordered the deluxe package which states ?I am your photographer all day long...sometimes for 12?14 hours.? However, Mr. Mulkeen stayed only half way through the 1st dance. I didn't get pictures of the grand march, bride getting ready, dinner table settings, father/daughter dance, toasts, etc., which is exactly the type of pictures on his website and in his example albums. I anticpated having a huge variety of photographs. Mr. Mulkeen did add some of my friends photos to my album, however, I did not get the other photos described above, which I really wanted in my album. Mr. Mulkeen told me that my album was going to tell a story. Because he did not take these pictures described above, my album does not tell a story. (2) My wedding was 8/06, and I finally received my finished album 10/23/07! It was a lot of work to get Mr. Mulkeen working on my album. I originally gave him 20-some page layout of what I wanted to include in my album in 1/07; I didn?t get to see a completed draft of my album until late 8/07! I emailed/called him repeatedly asking for a status! Mr. Mulkeen openly admitted (after he gave me the draft of my album) that completing the albums in a timely manner was not his strong suit. (3) He provided me an example of an album that he ""just completed"" in 6/2007. The album was for a wedding that was a month after my wedding! (4) It was also difficult getting him to respond to my complaints. I emailed/called him asking why his assistant didn't show, and it took him nearly 3 months respond! Although Mr. Mulkeen and I talked about the issues, it's not going to bring back that day. To conclude, I did get my album with a few good shots, however, it was a bad experience!
Cons: unprofessional, disorganized, slow to respond, (I would have wrote more above, but there is a limit of 2000 characters)
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