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Businiess name:
Motel 6
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Review by:
citysearch c.
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Review content:
Hi,
I just wanted to share with my horrible experience with travelodge in Santa Fe. I made a reservation for 3 room in this motel for myself and other people visiting out of the country using my cc card. When we checked in we decided to all pay separately providing a second credit card and paying cash for the 3rd room (bad idea, but my colleagues are from a very remote place in Russia and they do not have a cc card). The day we checked out they not only charged me for all of the rooms, they charged the second cc card and they ""did not remember"" they took cash for the 3rd room, despite for the hand written receipt. It sis dishonest to take advantage of people who are visiting this country and can barely speak English. i will definitely report you and spread information about your dishonest practices. Not only you charged us twice, you kept calling my cell phone and yelling at me. Your staff is rude and unprofessional except for the young lady who works morning shifts.
Cons: Rude, unprofessional
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