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Businiess name:
TLC Moving & Storage
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Review by:
citysearch c.
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Review content:
My husband and I moved from a 100 year old home in Charlestown, MA to Newton, MA on 8/24/2010. 8/23 and 8/24 were terribly rainy and windy days in short awful days to move.
Our roadrunner crew came on the 23rd to pack us and made sure to wrap all the pieces of furniture they could in advance in order to be prepared for the morning in case there was a window of time without rain as we had to have several items hoisted out of our home and it would have been too dangerous had there not been a dry period.
The crew (Matt, Tony, Elisio, Danny and Peter) arrived early on the 24th as it was not yet raining and got right to work on hoisting the necessary items out. They all made it into the truck before the rain began to fall! Had they not been so prepped the day before we would have had to postpone this part of our move!
From there everything else went smoothly. We were expecting an extremely stressful day as that was our experience when we moved into the home several years earlier. Instead the crew took all the roadblocks in stride and worked together to figure them out! They kept their cool and were all super polite and great to work with! You can tell they take their jobs seriously and use their brains to make what can be an extremely difficult and stressful day go as smoothly as possible!
We had some items in storage so when one truck was full half of the crew went to pick those up and the other half stayed and finished in Charlestown. Everything was unloaded in Newton in record time (much easier house to maneuver in!) and when we paid the bill that day they came in UNDER their estimate!!! We thanked them profusely for making a very complicated move easier and they answered with a smile and said 'once in a while we like a challenge'!
When we unpacked everything was in excellent condition. The only piece that got damaged was our patio umbrella and they are going to reimburse us for it!
I would also like to add that the crew NEVER stopped working! There were no lunch breaks, cigarette breaks- nothing! They worked non-stop and were courteous and professional throughout while maintaining a jovial attitude- tough to do when you are hoisting furniture over decks with a hurricane on the way!
Two thumbs up to the entire Roadrunner operation. I have used several moving companies and this one is the best BY FAR! They may be slightly more pricey but they are up front about their costs and don't ever go over estimate. It is money WELL spent in my opinion!
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