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Businiess name:
TLC Moving & Storage
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Review by:
citysearch c.
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Review content:
My fiancee and I hired Dave and the team at Roadrunner for our in-Boston move based on the recommendation of a colleague. From the outset, they were polite, helpful, and eager to make the experience as worry-free as possible. We had two unexpected changes in our moving dates due to condominium restrictions, and I expected to scramble or pay a substantial extra fee for the necessary revision in our moving plans (particularly as our move was scheduled over the Labor Day weekend, the busiest of the year in Boston). Quite to the contrary, Dave and Dennis happily rearranged the schedule to accommodate our needs at minimal additional cost, constantly reassuring me that they would help us to make everything work out. Up to the moment we moved, the team responded promptly and kindly to my obsessive concerns, and consistently had a flexibility 'can-do' attitude that was extremely helpful during this stressful period. The moving teams (for both my fiancee's condo and my own) were extremely polite, professional, and efficient, and took great care with our things. The charges applied were entirely consistent with the estimates (accounting for the extra time needed to move my fiancee's things from storage). The Roadrunner team turned what I anticipated to be a total nightmare into a smooth and (relatively) painless process. I recommend this service without hesitation and will personally be seeking their help again with any future moves.
Pros: Flexibility, Service orientation, Professionalism
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